Answered By: Ming Guang Han
Last Updated: Aug 13, 2015     Views: 524

If you are installing EndNote off-campus, connect to NUS WebVPN first. Follow the instructions here.

If you still can't install EndNote, temporarily disable Windows Firewall (both Home or Work Private Networks and Public Networks) and any third-party Firewall software before trying again. Also turn off any anti-virus softwarefor the time being before installing EndNote.

If the above steps do not work, please contact Computer Centre at 6516-2080 or email itcare@nus.edu.sg.

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