Answered By: Ming Guang Han
Last Updated: Aug 01, 2016     Views: 25190

There are several ways to pay your library fines: by cashcard / Ez-link card, by NETS, by NETS FlashPay or by cheque. Payment by cashcard, NETS FlashPay or Ez-link card is available at the Self-Service Fines Payment booth. Payment by NETS is available at the Loans Desk.   

Payment modes- Self service

  Central Library & Chinese Library Science Library Medical Library Hon Sui Sen Memorial Library Music Library C J Koh Law Library
By Cashcard Yes Yes Yes Yes Yes Yes
By Ez-link card Yes Yes Yes Yes No Yes
By NETS ATM card At Loans Desk 4 Yes Yes Yes Yes Yes
By NETS FlashPay Yes Yes Yes Yes Yes Yes

 

 

By cashcard / Ez-link card / NETS FlashPay
Please use a common bearer cashcard / Ez-link / NETS FlashPay card for payment in the library. At the Self-Service Fines Payment booth, you will be prompted to enter your matriculation/staff/library membership card number and the fines will be deducted accordingly from the card.  Please ensure that you have sufficient funds in your cashcard / Ez-link / NETS FlashPay card as all fines will be deducted in one transaction.

Cashcard and Ez-link / NETS FlashPay card payments are available at Central Library, C J Koh Law Library, Hon Sui Sen Memorial Library, Medical Library and Science Library. Music Library can accept Cashcard, NETS and NETS FlashPay cards only.

Please keep your receipt as proof of payment.

By NETS ATM card
Payment using NETS ATM card is available at the Loans Desk Counter 4, Central Library and self-service fine payment booths at other special libraries.

By Cheque
You may write a cheque for the total fines payable to "National University of Singapore" and hand it to the library staff at the Loans Desk of any of the six NUS libraries. You can also mail the cheque to:

Associate University Librarian, Loans and Membership Services
Central Library
National University of Singapore
12 Kent Ridge Crescent
Singapore 119275

Please be sure to write your name and membership number on the reverse side of the cheque. Payments made by cheque will only be credited after clearance by the bank.

By cash
Payment by cash is available to students at the Student Service Centre only. Please request for an invoice from the Student Service Centre at Yusof Ishak House.

Fill in the invoice and make payment at the Student Service Centre. To clear fines immediately, return a copy of the invoice to the Loans Desk. Otherwise, the fines will be automatically deducted from your account after 1.00pm on the next working day.

Please keep your receipt as proof of payment.
If you require further assistance regarding the payment of fines, please do not hesitate to approach the library staff at the Loans Desk (or call 6516-2016 during office hours).

By Credit Card/eDebit (Internet Banking) online

  1. For payment method Credit/Debit Card (VISA/Mastercard/AMEX), a one-time password (OTP) would be required to authenticate the cardholder’s identity. You will be redirected to a page to enter the OTP (which is issued by the card issuing bank to the cardholder by SMS or token) before payment can be completed. For cards issued outside Singapore, authentication or the issue of OTP may vary.
     
  2. To access the online payment system, click here. You may also want to check the monthly maintenance schedule if the online payment system is down. Please use Internet Explorer or Safari if you are unable to access the site via Chrome or Firefox.
  1. The minimum payment amount is SGD$1.00. The maximum payment amount is subject to your bank’s withdrawal or credit card limit or SGD$50,000. (whichever is lower)
     
  2. For eDebit (Internet Banking), the participating banks are: DBS, OCBC, UOB and Citibank
     
  3. The minimum payment via eDebit (Internet Banking) is SGD$1.00.

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