Answered By: Loans & Membership Department
Last Updated: Dec 12, 2023     Views: 37489

With effect from 1 Jan 2024, a card/eWallet processing fee of 1% will be applied to all payments made using Visa, MasterCard, Amex, or Alipay. No processing fee is charged for using PayNow QR and Convera in NUSFastPay.

Convera is not available for library fees payment at the moment.
 

Fines may be paid via the following channels:

By Credit Card/eDebit (Internet Banking) online:
 

  1. For NUS Students, please use NUSFastPay to settle your library fines. The minimum payment amount is SGD$1.00. 
  2. For NUS Staff and NUS Library External Members, please use our online payment portal. You may also want to check the monthly maintenance schedule if the online payment system is down. Please use Internet Explorer, Google Chrome or Safari if you are unable to access the site via Chrome or Firefox.
  1. The minimum payment amount is SGD$1.00. The maximum payment amount is subject to your bank’s withdrawal or credit card limit or SGD$50,000. (whichever is lower).
     
  2. For eDebit (Internet Banking), the participating banks are: DBS, OCBC, UOB and Citibank. The minimum payment via eDebit (Internet Banking) is SGD$1.00.

Do note that :

  • Items that are overdue should be returned first before fines on them be paid.
  • Please log out from your library account (myLINC) before making your payment.

On-site payment:

Payment by cash is available to students at the Student Service Centre only. Please request for an invoice from the Student Service Centre at Yusof Ishak House.

Fill in the invoice and make payment at the Student Service Centre. To clear fines immediately, return a copy of the invoice to the Loans Desk. Otherwise, the fines will be automatically deducted from your account after 1.00pm on the next working day.

Please keep your receipt as proof of payment.


If you require further assistance regarding the payment of fines, please do not hesitate to approach the library staff at the Loans Desk (or call 6516-6949 during office hours).

 

 

 
 
 
 

Related FAQs

    Related Library Guides

    Ask a Librarian

    For NUS staff and students only.
    Search our FAQs, https://libfaq.nus.edu.sg, to find a ready answer to your question before submitting an online form. We will respond to you as soon as possible.

    Notification of Purpose:
    NUS Libraries will use the information provided in this form to respond to your questions as well as gather aggregate usage statistics on the use of this service and interests in library materials to provide better user experience.

    Consent to Providing Personal Data
    By submitting this query form ("Form"), you agree that NUS may collect, use and disclose your personal data, as provided in this Form, or (if applicable) obtained by the Library as a result of your submission of the Form, for the stated purposes in accordance with the Personal Data Protection Act 2012 and NUS Privacy Notice.

     

    Fields marked with * are required.

    Contact Us

    For loans related queries (e.g. renewals, membership, fines), please email Library Loans & Membership or call 65166949.

    NUS Staff and students may email Technical Services (eResources) to report e-resource access issues or connection problems. Please include screenshot of error message encountered.

    For all other queries, please use the question form on this page, or  please email askalib@nus.edu.sg