Answered By: Ming Guang Han
Last Updated: Aug 01, 2016     Views: 41282

 

  New incoming students , you will be considered a student of NUS only when you officially matriculate (pre-matriculation isn't sufficient). Upon official matriculation, it will take a few working days for the library record to be ported over. 

For new staff it may take some time for the login to be activated for the portal. Fortunately, it is not necessary to login to myportal first, if all you want to do is to access eresources, search for information or check your loan record.  To search for information, you can start by using the All Tab which brings you to our Findmore service which allows you to search for books, articles and much more. You can also select the Books and Media tab which brings you to our library catalogue LINC to search for Books and Media items. To search for E-Journals and Databases, you can click on E-Journals and Databases tab before searching.

Students & staff should also refer to this troubleshooting guide for the most common issues.

 

Only NUS students and staff can login to the library portal to request for specific library services (e.g Recommend book purchase, Intra-library loan) and also to customize their portal page.

Others including External members (including alumni who are paying external members), term card holders (including visitor accounts) are not supposed to login to the library portal and should access their loan record by clicking on the My Library Account button

 

To login, at NUS Libraries homepage, click on the myPortal button located at the top right of the library homepage.

 

You will then need to login with your NUSNET ID and Password:

 

For NUSNET ID please enter your NUSNET ID not Staff number or Matriculation number, without the domain.

For example enter

  • E0200020 (for students matriculating after AY2015/2016)
  • A0066355 (for students matriculating between AY2010/2011-2014/2015)
  • g0700625, u0700423 (for students before AY 2010/2011) 
  • ecettt (for staff)

For Password please enter your NUSNET password (same as the password you used to access your NUS email & IVLEnot your PIN. Problems with your NUSNET Password? You may also be able to reset it via SMS.

Once you have logged into myPortal, you can then add your favourite E-Journals, Book etc and you can also click on My Dashboard to have a quick overview of your library account.

For more information about our new Library Portal, please visit this FAQ.

 

Trouble Shooting

If you are unable to login please ensure

1. You are a student or staff of NUS. External personal members (including Alumni), corporate members, term card or term card holders (cards issued with ids starting with T) do not need to login to the portal. You can check your loan record here.

2. If you are new staff who recently joined us and have access to your NUS email, you probably can access eresources immediately, but your profile for the library portal (needed for other library services such as recommend book purchase) and loan account might not be setup yet. You can wait a few days or contact clbweb@nus.edu.sg with details of your problem and your staff card number and we will assist you with your issue.

3. If you used to be able to login but now can't, your NUSNET ID password might have expired as NUS Computer Centre requires you change your password every 180 days.

4. You are using Internet Explorer 7/8/9, Firefox, Chome or Safari . All other browsers are currently not officially supported and may have issues.

5. You are entering your NUSNET ID (the part in front of your NUS email. xxxxxx@nus.edu.sg) and not your staff number or matriculation number. For example enter

  • E0291299 (for students matriculating after Academic Year 2015/2016)
  • A0066355 (for students matriculating between Academic Year 2010/2011- 2014/2015)
  • g0700625, u0700423 (for students before before Academic Year 2010/2011) 
  • ecettt (for staff)

6. You have entered your NUSNET password correctly. If you have forgotten your NUSNET password please see the following instructions.

 

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