Answered By: Ye YUAN Last Updated: Jul 28, 2015 Views: 31194
New incoming students , you will be considered a student of NUS only when you officially matriculate (pre-matriculation isn't sufficient). Upon official matriculation, it will take a few working days for the library record to be ported over.
For new staff it may take some time for the login to be activitated for the portal. Fortunately, it is not necessary to login to the library portal first, if all you want to access eresources or check your loan record. Instead search using the FindMore, LINC E-Resource, E-Journal, Article etc tabs and when prompted login via Ezproxy.
Students & staff should also refer to this troubleshooting guide for the most common issues.
Only NUS students and staff can login to the library portal to request for specific library services (e.g Recommend book purchase, Intra-library loan).
Others including External members (including alumni who are paying external members), term card holders (including visitor accounts) are not supposed to login to the library portal and should access their loan record by clicking on the myLINC button.
To login, at NUS Libraries homepage, click on the orange LOGIN button.
If you are off campus, or if you are on campus but using any browser except for Internet Explorer, you will be prompted to LOGIN with your NUSNET ID and password.
For NUSNET ID please enter your NUSNET ID not Staff number or Matriculation number, without the domain.
For example enter
- E0200020 (for students matriculating after AY2015/2016)
- A0066355 (for students matriculating between AY2010/2011-2014/2015)
- g0700625, u0700423 (for students before AY 2010/2011)
- ecettt (for staff)
For Password please enter your NUSNET password (same as the password you used to access your NUS email & IVLE) not your PIN. Problems with your NUSNET Password? You may also be able to reset it via SMS.
In rare situations when using Internet Explorer, you might get a blue Internet Browser, login prompt (see below). In such a case please include the appropriate domain (e.g nusstf for staff, nusstu for student) as well as user name (see below).
If you are unable to login please ensure
1. You are a student or staff of NUS. External personal members (including Alumni), corporate members, term card or term card holders (cards issued with ids starting with T) do not need to login to the portal. You can check your loan record here.
2. If you are new staff who recently joined us and have access to your NUS email, you probably can access eresources immediately, but your profile for the library portal (needed for other library services such as recommend book purchase) and loan account might not be setup yet. You can wait a few days or contact firstname.lastname@example.org with details of your problem and your staff card number and we will assist you with your issue.
3. If you used to be able to login but now can't, your NUSNET ID password might have expired as NUS Computer Centre requires you change your password every 180 days.
4. You are using Internet Explorer 7/8/9, Firefox, Chome or Safari . All other browsers are currently not officially supported and may have issues.
5. You are entering your NUSNET ID (the part in front of your NUS email. email@example.com) and not your staff number or matriculation number. For example enter
- E0291299 (for students matriculating after Academic Year 2015/2016)
- A0066355 (for students matriculating between Academic Year 2010/2011- 2014/2015)
- g0700625, u0700423 (for students before before Academic Year 2010/2011)
- ecettt (for staff)
6. You have entered your NUSNET password correctly. If you have forgotten your NUSNET password please see the following instructions.
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