Answered By: Mi-Kyeong Kam
Last Updated: Jul 13, 2021     Views: 172

Case1. General ‘Your connection is not private’ 

Step 1. Reload page

if you see the “Your connection is not private” error message on your browser, the first and easiest method you can try is to simply reload the page.

Step 2. Clear Your Browsing Data

One method to try when getting the “Your connection is not private” error is to delete the stored data in your browser, such as cookies or cache, images, and files.

To clear browser cache in Chrome, follow these steps:

  1. Click on the three dots in the top-right corner and then on History.
  2. Hit the Clear Browsing Data option on the left.
  3. Tick the boxes under the Basic tab to clear your browser cache and cookies, or go to the Advanced tab for more options.
  4. On the Time range drop-menu, select All time.
  5. Press Clear data once you’re done.
  6. Close browser and restart new browser to access resource.

 

Case 2. Your connection is not private with message ‘turn on enhanced protection’

Step 3. Turn on Enhanced protection

After you do Step 1 & 2 and still encounter error message, follow these steps:

  1. Click on the three dots in the top-right corner and then on Settings.
  2. Hit the Privacy and security option on the left and then on the Security.
  3. Select Enhanced protection to turn on enhanced protection.
  4. Close browser and restart new browser to access resource.

Related FAQs

    Related Library Guides