Answered By: Ming Guang Han
Last Updated: Jul 29, 2019     Views: 51669

 

Attention : For new NUS Students and Staff,  it may take a few working days before your library record is created, however you should be able to use our E-Resources with your NUSNET ID. We apologize for the inconvenience caused and we seek your understanding. 

 

Only NUS students and staff can login to the library portal to request for specific library services (e.g Recommend book purchase, Intra-library loan) and also to customize their portal page.

Others including External members (including alumni who are paying external members), term card holders (including visitor accounts) are not supposed to login to the library portal and should access their loan record by clicking on the My Library Account button

 

To login, at NUS Libraries homepage, click on the myPortal button located at the top right of the library homepage.

 

You will then need to login with your NUSNET ID and Password:

 

For NUSNET ID please enter your NUSNET ID not Staff number or Matriculation number, without the domain.

For example enter

  • E0200020 (For Students)
  • ecettt (For Staff)

For Password please enter your NUSNET password (same as the password you used to access your NUS email & LumiNUSnot your PIN. Problems with your NUSNET Password? You may also be able to reset it via SMS.

Once you have logged into myPortal, you can then add your favourite E-Journals, Book etc and you can also click on My Dashboard to have a quick overview of your library account.

For more information about our new Library Portal, please visit this FAQ.

 

Trouble Shooting

If you are unable to login please ensure that:

1. You are a student or staff of NUS. External personal members (including Alumni), corporate members, term card or term card holders (cards issued with ids starting with T) do not need to login to the portal. You can check your loan record here.

2. If you are new staff or student who recently joined us and have access to your NUS email, you probably can access eresources immediately, but your profile for the library portal (needed for other library services such as recommend book purchase) and loan account might not be setup yet. You can wait a few days or contact clbweb@nus.edu.sg with details of your problem and your staff card number and we will assist you with your issue.

3. If you used to be able to login but now can't, your NUSNET ID password might have expired as NUS Computer Centre requires you change your password every 180 days.

4. You are using Internet Explorer 7/8/9, Firefox, Chome or Safari . All other browsers are currently not officially supported and may have issues.

5. You are entering your NUSNET ID (the part in front of your NUS email. xxxxxx@nus.edu.sg) and not your staff number or matriculation number. For example enter

  • E0291299 (For Student)
  • ecettt (For Staff)

6. You have entered your NUSNET password correctly. If you have forgotten your NUSNET password please see the following instructions.

 

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