Answered By: Loans & Membership Department
Last Updated: Nov 20, 2023     Views: 27695

Wi-Fi access for NUS students and staff

NUS students and staff can access wifi via the NUS wireless network in NUS Libraries. For help on how to set this up on iPad, iPhones, androids or laptops etc please refer to the  NUS Wireless Network configuration eGuides offered by NUS Information Technology. Signal strength may vary at different locations, for more assistance please contact NUS Information Technology ITCare.

NUS Guest Wi-Fi

Visitors can access NUS Guest Wi-Fi by following the instructions listed in this Guide.

eduroam for NUS Alumnus and visitors

NUS supports eduroam.

"eduroam, or EDUcation ROAMing, is a WiFi (Wireless LAN) roaming arrangement among member institutions around the world. With eduroam, students and staff of a member institution, can make use of the credentials provided by their home institution to log on to the WiFi of another institution which is also a member of eduroam."

So you may be able to access wifi if you belong to a institution which is also a member of eduroam.

For more information see https://nusit.nus.edu.sg/services/wifi_internet/eduroam/

If you encounter any problem in using the eduroam service, please contact NUS IT Care at +65 65162080.

For NUS alumnus, to access Wi-Fi in NUS, alumni will have to select the eduroam Wi-Fi network. When prompted for their username and password, please key in your username in this form: userid@u.nus.edu, followed by your life-long NUS email password. Please do not select the NUS or NUSOPEN Wi-Fi networks. If you are facing issues with your NUS Lifelong email, please contact NUS IT Care. You may also want to contact NUS Office of Alumni Relations if you do not have your NUS Lifelong email.

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    For loans related queries (e.g. renewals, membership, fines), please email Library Loans & Membership or call 65166949.

    NUS Staff and students may email Technical Services (eResources) to report e-resource access issues or connection problems. Please include screenshot of error message encountered.

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