NUS Libraries FAQs

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For troubleshooting advice on how to fix “Your connection is not private” error when you access library electronic resources, please visit ow.ly/rQnP50IrUqZ.

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I am NUS alumni, a visitor or general member of the public. Is it possible for me to use your library for research purposes?
Last Updated: Nov 04, 2022 |
Topics:
- Membership
|
Views: 49378
I have forgotten my Library PIN. How do I reset it?
Last Updated: Apr 28, 2022 |
Topics:
- Password
|
Views: 156550
Where can I find the answers to the past year exam papers in the Examination Papers database?
Last Updated: Nov 29, 2021 |
Topics:
- Exam Papers
|
Views: 19252
How do I borrow a book?
Last Updated: Dec 22, 2021 |
Topics:
- Loans
|
Views: 28775
How do I access Wi-Fi at NUS Libraries?
Last Updated: Sep 13, 2022 |
Topics:
- Facilities
|
Views: 23453
How do I use Facility Booking System (FBS) to reserve library facilities?
Last Updated: Aug 29, 2022 |
Topics:
- Facilities
|
Views: 97226
I would like to extend the due dates of books borrowed, how do I do a renewal of my items online? How long would the due date be extended?
Last Updated: May 27, 2022 |
Topics:
- Loans
|
Views: 66766
How do I install or use the NUS library proxy bookmarklet?
Last Updated: Jan 17, 2023 |
Topics:
- E-Resources
|
Views: 48350
How do I request a Closed Stacks item?
Last Updated: May 06, 2021 |
Topics:
- Loans
|
Views: 16754
Where can I find past year Examination Papers?
Last Updated: Dec 06, 2021 |
Topics:
- Exam Papers
|
Views: 48733
How do I check if the full text of journal articles are available?
Last Updated: Sep 26, 2022 |
Topics:
- E-Resources
|
Views: 20242

I have forgotten my Library PIN. How do I reset it?
Last Updated: Apr 28, 2022 |
Topics:
- Password
|
Views: 156550
Where are the photocopying and printing services in NUS Libraries?
Last Updated: Feb 13, 2023 |
Topics:
- Facilities
|
Views: 119813
How do I use Facility Booking System (FBS) to reserve library facilities?
Last Updated: Aug 29, 2022 |
Topics:
- Facilities
|
Views: 97226
How do I connect to NUS VPN?
Last Updated: Sep 25, 2022 |
Topics:
- Library IT Related Issues
|
Views: 78658
I would like to extend the due dates of books borrowed, how do I do a renewal of my items online? How long would the due date be extended?
Last Updated: May 27, 2022 |
Topics:
- Loans
|
Views: 66766
I clicked on the proxy bookmarklet, I still can't get the full text. What should I do?
Last Updated: Jan 17, 2023 |
Topics:
- E-Resources
|
Views: 52274
I am NUS alumni, a visitor or general member of the public. Is it possible for me to use your library for research purposes?
Last Updated: Nov 04, 2022 |
Topics:
- Membership
|
Views: 49378
Where can I find past year Examination Papers?
Last Updated: Dec 06, 2021 |
Topics:
- Exam Papers
|
Views: 48733
How do I access the full text of journal articles from PubMed?
Last Updated: Sep 26, 2022 |
Topics:
- E-Resources
|
Views: 48547
How do I install or use the NUS library proxy bookmarklet?
Last Updated: Jan 17, 2023 |
Topics:
- E-Resources
|
Views: 48350

How do I order a book?
Last Updated: Sep 26, 2023 |
Topics:
- Acquisitions
|
Views: 2276
Recent updates to Chrome causing "Your connection is not private" error
Last Updated: Sep 08, 2023 |
Topics:
- E-Resources
- Library IT Related Issues
|
Views: 1076
Can I request for materials outside of NUS Libraries? (For Yale-NUS affiliates only)
Last Updated: Sep 06, 2023 |
Topics:
|
Views: 34
How to fix 'Your Connection is Not Private' error in Chrome: Update
Last Updated: Sep 05, 2023 |
Topics:
- E-Resources
- Library IT Related Issues
|
Views: 1770
Does FindMore cover 100% of a specific database (e.g. JSTOR, PubMed, Scopus) ?
Last Updated: Aug 25, 2023 |
Topics:
- FindMore
|
Views: 786
Do you have access to Datamonitor or Euromonitor? What about country or industry reports?
Last Updated: Aug 25, 2023 |
Topics:
- E-Resources
|
Views: 27845
How can I access Harvard Business Review Cases in the library?
Last Updated: Aug 25, 2023 |
Topics:
- E-Resources
|
Views: 6081
How do I access i-law database?
Last Updated: Aug 15, 2023 |
Topics:
- Law
|
Views: 3356
How long does the content in the Factiva Newsstand display for? Why do some news sections disappear from time to time?
Last Updated: Aug 07, 2023 |
Topics:
- E-Resources
|
Views: 183
What are Course Readings?
Last Updated: Aug 02, 2023 |
Topics:
- E-Reserves
|
Views: 1348
Why can’t I add the same reading into multiple weeks during the semester in E-Reserves?
Last Updated: Aug 02, 2023 |
Topics:
- E-Reserves
- Yale-NUS
|
Views: 26
How do I know if students can view my readings in E-Reserve/Canvas?
Last Updated: Aug 02, 2023 |
Topics:
- E-Reserves
- Yale-NUS
|
Views: 29
What should I do if I want to add a new reading into E-Reserves but it seems like an existing reading is available?
Last Updated: Aug 02, 2023 |
Topics:
- E-Reserves
- Yale-NUS
|
Views: 24
What is the maximum amount from each book/journal that I can place in Course Readings?
Last Updated: Aug 02, 2023 |
Topics:
- E-Reserves
|
Views: 1238
Why are there changes in the way E-Reserves is being handled at Yale-NUS College?
Last Updated: Aug 02, 2023 |
Topics:
- E-Reserves
- Yale-NUS
|
Views: 53
How long does an ILLiad request take? (For Yale-NUS affiliates only)
Last Updated: Jul 27, 2023 |
Topics:
|
Views: 28
Who is eligible to use ILLiad? (For Yale-NUS affiliates only)
Last Updated: Jul 27, 2023 |
Topics:
|
Views: 44
How can I request for items to go in and out of RBR? (For Yale-NUS affiliates only)
Last Updated: Jul 27, 2023 |
Topics:
- RBR
- Yale-NUS
|
Views: 30
How do I make an ILLiad request? (For Yale-NUS affiliates only)
Last Updated: Jul 27, 2023 |
Topics:
|
Views: 23
How much does it cost to use ILLiad? (For Yale-NUS affiliates only)
Last Updated: Jul 27, 2023 |
Topics:
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Views: 38

Contact Us

For loans related queries (e.g. renewals, membership, fines), please email Library Loans & Membership or call 65166949.

NUS Staff and students may email Technical Services (eResources) to report e-resource access issues or connection problems. Please include screenshot of error message encountered.

For all other queries, please use the question form on this page, or please email askalib@nus.edu.sg

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Announcements

Announcements

For troubleshooting advice on how to fix “Your connection is not private” error when you access library electronic resources, please visit ow.ly/rQnP50IrUqZ.

Browse by Popular Topics

Browse Our Answers

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