Answered By: Chow Chai Khim
Last Updated: Jan 05, 2023     Views: 2531

1. After logging in to CNKI via Chinese interface or English interface, please ensure that the login account is always shown as “欢迎 新加坡国立大学” (Welcome 新加坡国立大学 [National University of Singapore]), as illustrated in the two figures below.

The system may automatically log you out if the web page is idle for a while.
Please close the browser and log in again to CNKI.

 

 

2. From the search result list, please take note that full text access is only available for items with Download icon.

 

3. If you see the Lock icon, it means that the item is not subscribed by the Library.

 

4. All the journal articles and theses covered in the database are categorised into 10 series.
For journal articles, all the ten series are currently subscribed by the Library.

 

For Phd and Master theses, only four series (Social Science series) out of which are currently subscribed by the Library due to budget constraints.

 

 

4. If you find that the Chinese interface of CNKI could not be opened properly, it could be caused by slow internet speed. It will be back to normal a short while later. Alternatively, please use the English interface instead.

If needed, you can contact the General mailbox for more help.

Note:
NUS Libraries does not have access to every article/thesis out there, if you still cannot find the article/thesis you need after going through these steps, and the article/thesis is critical for your research, you can try to request for the journal article using our Document Delivery Service or recommend the thesis for purchase (select "Recommend Books"). This is available only to Academic Staff, Graduate students and honours/final year student.

 

Related FAQs

    Related Library Guides

    Ask a Librarian

    For NUS staff and students only.
    Search our FAQs, https://libfaq.nus.edu.sg, to find a ready answer to your question before submitting an online form. We will respond to you as soon as possible.

    Notification of Purpose:
    NUS Libraries will use the information provided in this form to respond to your questions as well as gather aggregate usage statistics on the use of this service and interests in library materials to provide better user experience.

    Consent to Providing Personal Data
    By submitting this query form ("Form"), you agree that NUS may collect, use and disclose your personal data, as provided in this Form, or (if applicable) obtained by the Library as a result of your submission of the Form, for the stated purposes in accordance with the Personal Data Protection Act 2012 and NUS Privacy Notice.

     

    Fields marked with * are required.

    Contact Us

    For loans related queries (e.g. renewals, membership, fines), please email Library Loans & Membership or call 65166949.

    NUS Staff and students may email Technical Services (eResources) to report e-resource access issues or connection problems. Please include screenshot of error message encountered.

    For all other queries, please use the question form on this page, or  please email askalib@nus.edu.sg